Customer testimonials
|
Not so good
|
We chartered the Catamaran Arkab in Olbia. This 2018 boat has been chartered in Caribbean until March of 2025 and in April when arrived in Italy went thru some basic repairs. The boat was beaten up, cushions were old and ripped, lack of some basic cocking supplies, no microwave oven, no fans in cabins, no TV set, some reading lights not working. Months before the trip, I asked about a place to hold some luggage and over the phone I was informed by Marenauta, that Dream Yatch base has a place to keep it. This was not correct, and I was informed only at my arrival at the base that we only had space for 2 luggage although we were a crew of 10. By chance, the skipper came in with a car and we put all luggage inside his car. I asked Marenauta the skipper’s and hostess’s phones weeks before the trip to organize my vacation, however, I was informed by Marenauta the contact numbers only at the date of the departure. Due to the lack of response from Marenauta about such contacts, I managed to call Dream Yatch directly and got the phones numbers a week before. Those things show that Marenauta has no clue of the conditions of the Dream Yatch base which is not good when compared to Portisco, there is no service near the base. We paid for early checkin and we only were free to leave by 3:30 PM with little difference from the standard 5:00 PM time. The inventory at the boat was not fully checked and the dinghy had no rows, thus we had limited use of the dinghy. Finally, last night some of the crew had an unpleasant discussion with the skipper over the place to stay as we were tied to a gasoline station in Aranci Port with choppy conditions, although better places were available such as the place we spent in the day after. If known in advance the conditions of the place, probably the discussions could be avoided.
|
|
|
|