We were absolutely satisfied with the organisation of our charter in January 2025. From the initial quotation to the exceptional services provided throughout, our experience culminated in complete satisfaction during our ocean vacation. The communication, professionalism, and support from the Marenauta team were awesome. Lastly, the pricing was highly competitive, making the entire experience even more remarkable. Considering all of this, I can only recommend Marenauta and charter company to others.
General condition of the boat was good, but main halyard was nearly broken only seen when sail hoisted. No curtains or blackouts.
On the check-out they wanted to invoice many things, despite we paid insurance for that before.
In the end they dismiss everything. Very very strange!!!
We rented a 45 ft catamaran in the BVI and had a great experience with Navigare. They were great with communication from the get go, even following up with us before our arrival to check on our ferry time and arrange pick up. The people at check-in were friendly and helpful and arranged complimentary shuttle service to the supermarket. The boat was clean and well-appointed. The boat walk-through took a little longer than we would've liked but was very thorough and informative. Similarly, the check-out process was very easy and the people we worked with were great. We also really liked the marina with its pool, beach, restaurant, and small grocery store. We'd definitely use Navigare again!
Upon arrival I recieved a great welcome (all the luggage was transported to the boat while I was at Francoi's at the itinerary breefing). Got many priceless tips. Then right away I attended a tech breefing with Oliver, who knew the boat and her systems perfectly. He answered all my questions and gave me one priceless tip about offboards. The boat was in great condition (engines, steering, appliance, offboard). A couple of my requests were handled immediately. All my questions during the sailing week I was able to address directly to Oliver in whatsapp. They were answered immediately and helpfully.
The Charter Company responded to this review
27.12.2024
We are delighted to hear that you are happy with your sailing experience with us. And great to know that our team contributed positively to your trip by providing a warm welcome, valuable tips, and prompt assistance. Thank you once again for choosing our charter services. We look forward to serving you on your next adventure.
This response is the subjective opinion of the management representative and not of Marenauta.
Thank you once again for choosing our charter services. We look forward to serving you on your next adventure.